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Privacy Policy

Privacy Policy

Welcome to Native’s Choice! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.natives-choice.com.

1. Information We Collect

We may collect personal information that you provide to us directly, such as:

  • Name, email address, phone number, and shipping address

  • Payment information when making a purchase

  • Account details if you create an account

  • Any correspondence or inquiries sent to us

We also collect non-personal data such as:

  • IP addresses, browser type, and device information

  • Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer service and support

  • Improve our website and user experience

  • Send marketing emails (you may opt out at any time)

  • Comply with legal requirements

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

  • Payment processors for secure transactions

  • Shipping providers to fulfill your orders

  • Legal authorities if required by law

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse.

5. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at Info@Bioroots.com .

6. Changes to This Policy

We may update this Privacy Policy. Please review it periodically.


Refund & Exchange Policy

Returns & Exchanges

We want you to be satisfied with your purchase. If you are not completely happy, you may return or exchange your item within [X] days of delivery.

Eligibility for Returns & Exchanges

  • Items must be unused, in original packaging, and in the same condition as received.

  • Some items, such as personalized or perishable goods, may not be eligible for return.

  • A receipt or proof of purchase is required.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the refund approval. Approved refunds will be processed within 3 days to your original payment method.

Exchange Process

If you need to exchange an item, please contact us at [Insert Contact Email] with your order details.

Non-Refundable Items

  • Sale items (only regular-priced items may be refunded)

  • Gift cards

  • Perishable goods

Shipping for Returns

Customers are responsible for return shipping costs unless the item is defective or incorrect.